Reception & Visitor Management
- Receive, welcome, and guide visitors in a professional and courteous manner.
- Coordinate with relevant staff regarding visitor arrivals and appointments.
- Ensure the reception area is presentable, organized, and well-maintained at all times.
Call Handling & Communication
- Manage incoming and outgoing calls efficiently and courteously.
- Direct calls to concerned staff or departments in a timely manner.
- Take accurate messages and ensure prompt follow-up.
- Handle general inquiries and provide basic information about the organization.
Administrative Support
- Assist with routine administrative tasks as assigned by the Admin Unit.
- Support coordination of meetings, including booking meeting rooms and assisting with arrangements.
- Receive, record, and distribute incoming mail and courier items.
- Maintain front desk-related records, files, and documentation.
Coordination & Support Services
- Coordinate with Admin, HR, IT, and Security teams for smooth front desk operations.
- Support logistics related to official visitors, events, or meetings when required.
- Report any issues related to facilities, security, or front desk equipment to the Admin Unit.
Compliance & Professional Conduct
- Follow organizational policies, procedures, and confidentiality requirements.
- Maintain a professional appearance, behavior, and communication style at all times.
- Ensure punctuality and adherence to assigned duty hours.
Education & Experience
- BBA, bachelor’s degree in public administration or related fields
- 5 years of proven experience in corporate sector