Support Assistant

Legal Aid Society (LAS) is looking for a reliable, responsible, and service-oriented Support Assistant to help maintain a clean, organized, and welcoming office environment. This role is essential in ensuring the smooth day-to-day functioning of the workplace by supporting office operations, maintaining cleanliness, preparing refreshments, assisting with meetings, and carrying out administrative and logistical tasks.

The ideal candidate is punctual, trustworthy, well-organized, and committed to providing excellent support to staff and visitors while maintaining high standards of professionalism and workplace hygiene.

The Support Assistant is responsible for maintaining office cleanliness, providing hospitality services, supporting administrative functions, managing office supplies, and assisting with routine operational tasks. The role contributes to creating a safe, efficient, and professional work environment while ensuring the office operates smoothly on a daily basis.

Office Cleaning & Maintenance

• Maintain cleanliness and hygiene across workstations, meeting rooms, reception areas, pantry, washrooms, and common spaces.

• Ensure office furniture, floors, equipment, and shared areas remain clean, tidy, and well-organized.

• Report any maintenance issues or repair requirements to the relevant supervisor.

• Help maintain a safe and presentable workplace at all times.

Refreshments & Hospitality

• Prepare and serve tea, coffee, water, and other refreshments for staff, visitors, and guests.

• Ensure meeting refreshments are prepared and served professionally.

• Maintain cleanliness and organization of the pantry area.

• Ensure refreshments are available during meetings, trainings, and official events.

Office Errands & Logistics

• Deliver and collect documents within and outside the office as assigned.

• Receive, dispatch, and distribute official mail, parcels, and courier items.

• Purchase office supplies and other required materials as instructed.

• Support logistical arrangements for office operations and official activities.

Meeting & Event Support

• Prepare meeting rooms before meetings, workshops, and events.

• Arrange seating, stationery, refreshments, presentation materials, and other meeting requirements.

• Ensure meeting rooms are cleaned and reset after use.

• Provide on-site support during meetings and organizational events when required.

Administrative Support

• Assist with photocopying, printing, scanning, filing, and document organization.

• Support movement and delivery of files between departments.

• Assist staff with routine administrative tasks as assigned.

• Ensure documents and office materials are handled carefully and confidentially.

Stock & Inventory Management

• Monitor pantry supplies, cleaning materials, stationery, and other frequently used office items.

• Inform the supervisor when supplies require replenishment.

• Maintain organized storage areas for office materials and supplies.

• Assist in receiving and arranging newly purchased inventory.

General Office Support

• Provide day-to-day operational support to ensure efficient office functioning.

• Carry out additional office support tasks assigned by the supervisor.

• Demonstrate professionalism, courtesy, and a positive attitude while interacting with staff and visitors.

Education

• Minimum Matriculation or Intermediate qualification.

• Relevant work experience in office support or housekeeping will be an advantage.

Experience

• Previous experience as an Office Assistant, Support Assistant, Office Boy, or in a similar support role is preferred.

• Experience working in an office, NGO, corporate, or development sector environment will be an advantage.

Skills

• Strong sense of responsibility and reliability.

• Excellent punctuality and time management.

• Professional and courteous behaviour.

• Ability to maintain cleanliness and workplace hygiene.

• Good communication and interpersonal skills.

• Ability to follow instructions accurately.

• Basic understanding of office operations.

• Ability to manage multiple routine tasks efficiently.

• Physically fit to perform cleaning, lifting, carrying, and general office support duties.

• Service Orientation
• Professionalism & Integrity
• Reliability & Accountability
• Teamwork & Cooperation
• Time Management
• Organization & Attention to Detail
• Communication Skills
• Workplace Hygiene & Safety

EEO & Non-Discrimination Statement:

Integrated into our shared values is LAS’s commitment to diversity and equal employment opportunity.All qualified applicants will receive consideration for employment regardless of sex, age, race, colour, creed, religion, disability, sexual orientation, gender identity, or any other characteristics or conduct protected by law. LAS is committed to being an inclusive organization where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people.Every individual at LAS has an ongoing responsibility to respect and support a diverse environment.

Safeguarding & PSEA Commitment

Legal Aid Society (LAS) is committed to the prevention and protection from all forms of sexual exploitation and abuse (SEA). LAS explicitly prohibits its staff, associates, partners, consultants, or any other representatives associated with the delivery of its work from:

• Engaging in any form of sexual exploitation or abuse;
• Sexual activity with children (persons below the age of 18) irrespective of a mistaken belief of the age of the child which shall not amount to a defense;
• Exchange of money, employment, goods or services for sex, including sexual favors or other forms of humiliating, degrading or exploitative behavior, is prohibited. This includes any exchange of assistance that is due to beneficiaries of assistance;
• Sexual relationships between LAS staff and beneficiaries of assistance, since they are based on inherently unequal power dynamics, undermine the credibility and integrity of the work of LAS and are strongly discouraged.