Job Description: Front Desk Officer
Reception Duties:
- Greet and welcome visitors in a friendly and professional manner.
- Direct visitors to the appropriate person or department.
- Answer, screen, and forward incoming phone calls.
Customer Service:
- Provide basic and accurate information in person and via phone/email.
- Respond to inquiries and handle complaints in a courteous and efficient manner.
- Maintain a visitor log and issue visitor passes when necessary.
Administrative Support:
- Manage and distribute incoming and outgoing mail.
- Schedule and confirm appointments and meetings.
- Assist with clerical tasks such as photocopying, scanning, and filing.
- Prepare outgoing mail by drafting correspondence, securing parcels and record-keeping.
Office Management:
- Maintain office security by following safety procedures and controlling access via the reception desk.
- Monitor and maintain office supplies inventory.
- Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, brochures).
- Maintaining library records and ensuring they are up to date and logs are well maintained.
Coordination:
- Coordinate with the housekeeping staff to ensure cleanliness and order in the office premises.
- Liaise with the building management for any maintenance or facility issues.
EEO Statement
Integrated into our shared values is LAS’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment regardless of sex, age, race, colour, creed, religion, disability, sexual orientation, gender identity, or any other characteristics or conduct protected by law. LAS is committed to being an inclusive organization where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at LAS has an ongoing responsibility to respect and support a diverse environment.
Protection Against Sexual Exploitation and Abuse:
Legal Aid Society (LAS) is committed to the prevention and protection from all forms of sexual exploitation and abuse (SEA). LAS explicitly prohibits its
staff, associates, partners, consultants, or any other representatives associated with the delivery of its work from:
- Engaging in any form of sexual exploitation or abuse;
- Sexual activity with children (persons below the age of (18) irrespective of a mistaken belief of the age of the child which shall not amount to a defense);
- Exchange of money, employment, goods or services for sex, including sexual favors or other forms of humiliating, degrading or exploitative behavior, is prohibited. This includes any exchange of assistance that is due to beneficiaries of assistance;
- Sexual relationships between LAS staff and beneficiaries of assistance, since they are based on inherently unequal power dynamics,undermine the credibility and integrity of the work of LAS and are strongly discouraged.
ESSENTIAL REQUIREMENTS
Minimum Graduation.
Excellent knowledge of customer care.
Communication & presentation skills.
3-4 years of relevant experience.
APPLICATION PROCESS:
- Interested candidates may apply online latest by 20th July, 2024.
- Only Shortlisted candidates will be called for test & interview.
- Please email your queries at [email protected]
- The organization reserves the right to reject any or all applications.
- For further information please visit http//www.las.org.pk