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Eligibility Criteria: Minimum 14 years of education or Intermediate with one year diploma in computer science from a recognized institution with minimum two (02) years post qualification experience. 

Candidate should possess following experience & skills:

  • Research and identify solutions to software and hardware issues

  • Diagnose and troubleshoot technical issues, including account setup and network configuration

  • Ask customers targeted questions to quickly understand the root of the problem

  • Track computer system issues through to resolution, within agreed time limits

  • Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)

  • Provide prompt and accurate feedback to customers

  • Refer to internal database or external resources to provide accurate tech solutions

  • Must possess excellent communication skills.

Age Requirement: 25 years (Minimum)

Gross Salary Rs. 55,441/- (Including Perks).

Salary Scale: (Rs.20,000-810-44,300).