Deputy Manager – Human
Resources

Qualifications and Experience

• Master’s degree in Human Resource Management, Business Administration, Management Sciences or a relevant discipline.
• Minimum 5–7 years of relevant HR experience, preferably in the development sector or a multi-project organization.
• Demonstrated experience in HRMS/ERP platforms, online workflow management, digital personnel records and HR reporting.
• Practical understanding of integrated organizational systems, including HR, Finance, attendance, payroll and approval workflows.

 Job Description:

To support the Manager HR in planning, coordinating and implementing human resource functions while ensuring effective HR operations, compliance with organizational policies, and efficient use of digital management systems to strengthen organizational processes, data integrity and workflow automation.

Key Responsibilities

1. HR Operations and Administration: Manage day-to-day HR operations, employee records, personnel files, attendance, leave management, employment contracts and staff documentation, ensuring accuracy, confidentiality and timely processing.
2. Recruitment and Selection: Coordinate recruitment processes, including vacancy announcements, candidate screening, shortlisting, interviews, reference checks and onboarding, in line with approved procedures.
3. Digital HR Systems and Workflow Management: Operate and administer online HRMS/ERP platforms, including employee profiles, attendance, leave applications, approvals, performance appraisals, contract tracking and HR reporting. Ensure accurate data entry, system updates, user support and effective implementation of digital workflows.
4. Digital Transformation and Systems Coordination: Support the transition from manual to digital processes, identify opportunities to improve online workflows, troubleshoot routine system issues and coordinate with IT teams, software consultants and relevant departments to enhance system functionality and user adoption.
5. Cross-Functional Systems Integration: Coordinate with Finance, Operations, IT and programme teams to ensure HR-related information and workflows are properly aligned with payroll inputs, budgeting, employee entitlements, approvals and other organizational management systems.
6. Performance Management: Facilitate staff appraisals, probation reviews, performance improvement processes and timely completion of performance management documentation, including through online platforms.
7. HR Policies and Compliance: Support the implementation and periodic review of HR policies and procedures in accordance with applicable labour laws and organizational requirements.
8. Compensation and Benefits: Coordinate payroll inputs, staff entitlements, insurance, benefits, contract renewals and employee-related documentation with Finance and Operations.
9. HR Reporting and Data Analytics: Prepare periodic HR reports, maintain reliable HR databases, analyse workforce information and generate management reports to support evidence-based decision-making.
10. Employee Relations and Capacity Building: Support grievance handling, disciplinary processes, staff orientations and training on HR policies and digital systems while maintaining fairness, confidentiality and professionalism.
11. Team Coordination: Guide HR team members, monitor assigned tasks and ensure timely completion of HR deliverables across offices and projects.