Monitoring, Evaluation, Accountability, and
Learning (MEAL) Officer

Job Summary:

The MEAL Officer will be responsible for designing and implementing Monitoring, Evaluation, Accountability, and Learning systems for health-related programs. The position requires a qualified professional with strong analytical, reporting, and field experience to ensure high-quality data collection, performance tracking, and evidence-based decision-making in healthcare projects.

Key Responsibilities:

1. Monitoring

• Develop and implement monitoring plans for health programs
• Conduct regular field visits to health facilities and outreach sites
• Track project indicators (clinical services, outreach activities, patient outcomes)
• Ensure timely and accurate data collection from field teams
• Verify data quality, accuracy, and completeness

2. Evaluation

• Support baseline, midline, and endline surveys
• Analyze program effectiveness and health outcomes
• Prepare evaluation reports and presentations
• Contribute to impact assessments and operational research

3. Accountability

• Establish and manage community feedback and complaint mechanisms
• Ensure patients and communities can safely provide feedback
• Investigate and respond to complaints in coordination with management
• Promote transparency and accountability in service delivery

4. Learning

• Document lessons learned from field implementation
• Organize review and reflection meetings with staff and stakeholders
• Support adaptation of program strategies based on evidence
• Share findings with internal and external stakeholders

5. Data Management & Reporting

• Use tools such as Excel, DHIS or similar platforms
• Prepare monthly, quarterly, and annual MEAL reports
• Ensure data accuracy and compliance with donor requirements

6. Coordination

• Work closely with medical teams, field staff, and partners
• Support capacity building of staff in data collection and reporting
• Liaise with donors and implementing partners as required

Required Qualifications:

• MBBS degree from a recognized medical institution
• Valid PMDC/PMC registration (or relevant medical council registration)
• 8–10 years of relevant experience in MEAL, public health, or project monitoring (NGO/health sector preferred)
• Strong understanding of health indicators and clinical programs

Required Skills:

• Strong analytical and reporting skills
• Proficiency in MS Office (Excel, Word, PowerPoint)
• Experience with data collection tools (DHIS, KOBO Collect, etc.)
• Excellent communication and report writing skills
• Ability to work in field conditions and travel frequently
• Strong problem-solving skills and attention to detail