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The FCDO ‘Delivering Accelerated Family Planning in Pakistan (DAFPAK): Lot 2 Public Sector Service Delivery’ is a part of the DAFPAK programme funded by the Foreign, Common Wealth and Development Office (FCDO). The 3.5-year programme aims to increase access to family planning services; and improve quality of client-centred services such that more women, including adolescents are able to safely plan their pregnancies and improve their sexual reproductive health. The expected outcome for the programme is 11.9 million CYPs generated by expanded access to FP services; 55,000 additional users of family planning and an increase in modern CPR from 26.1 at the baseline to 33.9.

Palladium and its consortium partners, Pathfinder, the Family Planning Association of Pakistan (FPAP), IPAS and Aahung will strengthen the quality of service provision in the public sector (across 30+ districts in three provinces Punjab, Sindh and KPK) by:

      Increasing access to FP services:

  • Building capacities of government health/FP facility staff on integration of services, improving clinical quality and expanding the range of contraceptives offered.
  • Training community workers (LHWs) to expand the FP services that they offer.
  • Establishing new procedures in health facilities to better integrate services.

      Improved quality of client-centered FP services:

  • Building capacities of the government health/FP facility staff on client-centered/unbiased counselling.
  • Building capacities of community workers on better, client-centered/unbiased counselling.
  • Building capacities of government health/FP facility staff on improving clinical quality.
  • Improving quality assurance systems involving district health management teams, including clinical waste management.

Beyond building capacities of district health teams, health facility staff and community-based workers. The project will focus on sustainably changing behaviours of providers, systemic changes and commitments through engagement with and TA to district and provincial level governments, health management teams, providers and communities.

Assignment Background:

The Quality Improvement Officer will have the overall responsibility as focal person to support DAFPAK Project along with Quality Assurance Advisor / Provincial Coordinator, activities related to project implementation, coordination and liaison at District level. Manage the interventions and, maintain inventory of project material, help in tracking project activities and support in consolidation of reports, organize reviews, record proceedings and ensure timely feedback for submission to Program department. An important area includes donor coordination for field visits and participation in meetings with project stakeholders.

Specific Tasks and Deliverables:

  • Develop and maintain coordination with District Health Management, DPWO, LHW Program Coordinator, partners, hospital and facility staff at district level.
  • Coordinate with DFPAK Provincial office for seeking guideline and providing update regarding the implementation of work plan
  • Ensure the timely sharing of work plan / activity calendar with district level relevant stakeholders
  • Visit assigned facilities according to the planned schedule, would be responsible for coordinating and managing quality assurance processes implementation at the health facility level.
  • Coordinate with district management  for nomination and release of participants for training as per work plan on technical and clinical skills 
  • Communicate and coordinate with district team for organizing trainings/activities in timely manner
  • Co-facilitate technical trainings if needed with the master trainer
  • Technical support to implement FP and IP standards in facilities
  • Monitor facility progress on action plans and assist facility staff in organizing their facility data for FP services
  • Participate in district cluster meetings with other components of DAFPAK
  • Conduct on-job training/coaching for standardizing LARC Services at the facility level
  • Collect the required data from the health facilities and send it to M&E Officer on time.
  • Prepare monthly report to capture the major events of the program
  • Follow trainees to certify on clinical procedures as per provincial policy


The Quality Improvement Officer will report to the provincial based Quality Assurance Coordinator.

Qualifications and Experience:

  • Lady Doctor /Midwife/LHV or Nurse Midwife registered with the PMDC/Pakistan Nursing Council
  • Three to five years of clinical experience and familiarity in Family Planning/Maternal and Child Health
  • Experience and familiarity with Quality improvement processes.
  • Experience of training/coaching and familiarity with competency-based training approaches preferred. Technical and clinical skills in the following areas – Family Planning, Public Health
  • Familiar and experience of Specific Public Health System: Foundational knowledge of public health systems.
  • Sexual and Reproductive Health and Rights Services: Foundational knowledge of family planning and reproductive health principles, practices and services of assigned program or project, including program or project strategies and indicators.
  • Training Design, Development and Delivery: Foundational knowledge of curriculum design and development. Ability to deliver training to diverse groups.
  • PC Applications: Foundational knowledge of database and internet applications.
  • The candidate must have the ability to work in a fast-paced environment with an ability to adhere to strict deadlines. Must be able to work independently and respond to queries in a timely manner.
  • Proven ability to write and speak  English language.
  • Females and local candidates with familiarity with context and language would be preferred.