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Relevant Experience:

 2-3 years’ experience of working in a IT department in a reputable organization 

Job Description:

  • Installation and configuration of new/existing hardware and software.
  • Regular backup of server data on other server.
  • Regular backup of server data on USB.
  • Installation and configuration of MIS for points.
  • To maintain inventory of other hardware like Computers, Printers, Barcode Scanners, Barcode printers, LCDs etc.
  • Troubleshooting problems of branches remotely from main lab at first level, if not possible then visit the point or branch physically to fix the problem.
  • Installation and configuration of MIS for points.
  • Regular backup of database of main lab.
  • Installation of operating system on client’s machines.
  • Troubleshooting any reported problems from main lab and branches.
  • Managing local domains by adding, removing, or updating user account information, resetting passwords, user creation etc.
  • Management, Installation, Creation and implementation of Domain Policies.
  • Creation, Deletion and Managing Email accounts and Mail Groups of users.
  • Providing Help Desk Technical Support to lab users.
  • Documentation of preventive maintenance of IT equipment i.e.; Computers and Printers etc.
  • Preventive maintenance of computers.
  • Monitoring internet connections stability, point’s replication, and email and SMS services.
  • Maintaining internet usage and phone logs.
  • Any other task assigned by the Management