REGIONAL OPERATIONS MANAGER

The Aga Khan Rural Support Programme (AKRSP) is an institution of the Aga Khan Development Network (AKDN) established by the Aga Khan Foundation in 1982. AKRSP has been working in Gilgit Baltistan and Chitral of Khyber Pakhtunkhwa, Pakistan with the overall goal of improving the quality of life of the people in the programme area.

The AKRSP is seeking a high calibre professional for the position of Regional Operations Manager (ROM) to be based in Chitral (KPK).

Job Purpose:

The ROM is responsible for overall supervision and management operations and logistics, and related communication with the Government of KPK, NGOs, Donors, and other stakeholders accordingly. The incumbent will report to the General Manager of AKRSP.

Job Description: Major responsibilities of the ROM are as following:

Programmatic:

• Oversee and support Area Programme Offices in the development of annual and extended term plans and budgets for programme areas through a participatory process with LSOs and multi-stakeholder in line with AKRSP’s vision, strategy and programmes;
• Facilitate and support implementation, upscaling and re-engagement plans with communities, LSOs, Government and other stakeholders;
• Supervision, implementation and monitoring of all programmes and projects and actively support all sectoral activities run under different donor/internally funded programmes for effective implementation at field level, and submit timely feedback and reports to AKRSP Core Office;
• Support Thematic Heads/Area Programme Manager(s) for planning and development of human capital and mobilize resources (training, capacity building, learning and development events) for V/WOs, LSOs, youth organizations, business associations etc;
• Ensure timely reporting of activities related to programmes and any emergency/humanitarian situation to the core office and concerned authorities;
• Facilitate Thematic Heads/Area Programme Manager(s) for effective implementation, analyze programme risks and managing changes to ensure project goals are achieved;
• Ensure monthly/quarterly monitoring of financial expenditures, review budget and programmes with regard to annual work plan(s) (targets Vs achievements) in coordination with Area Programme Offices;
• Risk and conflict management related to program implementation and organisational partnerships;
• Facilitate development and dissemination of lessons learnt, success stories and best practices from programme interventions;
• Facilitate Area Programme Offices for timely preparation and submission of donor reports, annual work plans and annual progress report of AKRSP.

Coordination:

• Maintain public relations and close coordination with Government and other stakeholders at district and provincial level;
• Close coordination with AKDN agencies, elective representatives and Government functionaries, other stakeholders and partners for effective delivery of social sector services and other development programmes;
• Ensure operational arrangements are in place for donor, Government and other external stakeholder’s visits to programme areas;
• Represent AKRSP in AKDN forums, Government and other development and civil society organisations/forums. 

Management: 

•  Ensure that effective administrative procedures and systems are in-line with organizational policies;
• Support Areas Programme Offices in ensuring human resource planning, staff capacity development, teamwork and conducive working environment;
• Ensure gender mainstreaming at all levels, within AKRSP field operations as well as programmes and projects;
• Ensure that all office management, administration and related activities comply with quality standards, health and safety, safeguarding, legal and statutory requirements and environmental policies of the organization in coordination with Area Programme Offices;
• Ensure implementation of AKRSP’s financial, administrative, personnel, gender and other policies and procedures;
• Act as initial point of contact for the landlords of office premises, lease agreement(s) and repair and maintenance work;
• Maintain close coordination with Area Programme Managers (APMs) to ensure effective programme management and risk mitigation;
• Stay abreast of donor compliance and requirements and ensure systems are in place to support effective project compliance and positive audit results;
• Work closely with Area Programme Managers in developing strategies and systems to promote teamwork, coaching, mentoring and succession planning.

Required Experience: Candidate must have 10 years of experience with at least having 7 years of managerial position with operational management responsibilities is required.

NOTE: AKRSP offers competitive remuneration package and conducive working environment. We are equal opportunity employer - women are encouraged to apply. Our recruitment and selection policy and procedures reflect our commitment to the safeguarding of children and adults in accordance with safeguarding policy. Only online applications submitted through this website before the date line will be considered for further process. Only short listed candidates will be contacted for test/interview.

Education
Must	Degree	Degree Level	Country	Description
	Masters in Social or Natural Sciences	Masters Degree	Pakistan	or Masters in Development Studies, Economics, Business Management or in any other related field from a recognized and well reputed university.

Skills
Must	Title	Level	Description
	Strategic Planning	Good
	Analytical and Report Writing	Good
	Knowledge of area/region	Good
	Coordination and Leadership	Excellent
	Problem Solving and Conflict/Crisis Management	Excellent
	Communication & Interpersonal	Excellent
	Team Player	Excellent