Senior Floor Supervisor Call
Center

We are looking for a candidate who will be responsible for taking calls of UK based customers, handling enquiries in a professional manner while providing the highest level of customer service.

Your job will be to analyze the customers needs and to offer the appropriate choice of services according to their demands.

• Take direct control of team retention levels.
• Use company methodology and own initiatives to ensure retention targets are achieved.
• Supervisory experience is required.