Deputy Commercial Team Lead
- MEPCO

General Background and Position Description:

The Commercial Team is responsible for the successful implementation of performance improvement and demonstration interventions for commercial operations that will result in significant financial improvements for those DISCOs that choose to participate in PDP activities.  Performance improvement interventions include, but are not limited to the design and implementation of a Customer Information System (CIS) and the installation of AMR metering systems, implementation of IMR process improvements, handheld meter reading systems, upgrading of regional complaint center and one-window operations and management of revenue protection initiatives. The Deputy Commercial Team Lead-MEPCO will be a key member in implementing these projects and will provide technical and management support to DISCO management.  

Relevant Experience:

• Minimum Qualification: Bachelors of Finance, Accounting, Engineering or Equivalent
• 10 – 15 years of work experience of working with utilities particularly in the commercial or finance department.
• Knowledge of utility commercial procedures and rules i.e. Customer Billing, Tariff Application, Commercial Audit of Revenue offices in the field and customer related commercial activities.
• Strong analytical ability with supervisory skills
• Proficient in Microsoft Office
• Proficient in English, speaking and writing; with excellent communication and inter-personal Skills

Job Description:

The Deputy Commercial Team Lead will perform and accomplish the stated duties to the highest quality and standards, and will perform the tasks including the following:

• Overall responsibility for the successful delivery of a portfolio of projects currently being implemented by the Commercial Operations Team
• Optimizing performance of the Commercial Operations Team through overall leadership and management guidance; suggesting modifications in team composition over time based on individual’s performance and program needs
• Managing existing projects to ensure they are delivered within agreed scope and allocated time and budgets
• Managing relationships with partner DISCOs
• Ensuring counterpart buy-in to existing and planned project interventions and maximizing counterpart contribution/leadership in delivering agreed-upon project interventions so as to minimize program costs
• Assisting in the design and delivery of new commercial interventions
• Acting as a lead consultant to counterpart DISCO Commercial Directors, providing ad hoc advice on various issues as needed

• Provide assistance to the commercial team during implementation of meter reading using handheld units.
• Monitor the CIS development and Parallel run of CIS application at MEPCO by PITC to ensure that the project milestones are achieved within timelines.
• Ensure the implementation of One Window Operations in each subdivision and upgrading regional complaint center at MEPCO to facilitate the customer services. 

Note: The project end date is September 15, 2015