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Project:

PRCS - Relief Project

Job Title:

Protection Case Worker

Immediate Supervisor:

Protection Officer

Location: 

 

  • Assessing cases and compiling case reports containing relevant information.
  • Ensuring that case reports are kept up to date.
  • Providing support, guidance and counsel to families in need.
  • Making referrals or introductions to other agencies.
  • Scheduling and escorting individuals to appointments with legal aid workers, counselors, doctors, etc.
  • Monitoring visits between at-risk or fragile children and family members.
  • Motivating individuals to participate in rehabilitation programs.
  • Reporting abuse.
  • Provide case management services through high quality and confidential interventions in line with minimum standards for service provision and PRCS/IRC’s case management SOPs. This will include assessment of needs, development of an action plan, conducting referrals to relevant services, implementing the action plan and ensuring appropriate follow up and case closure when appropriate.  
  • Provide age-appropriate counseling for vulnerable through the implementation of tools developed for caring related to protections.
  • Ensure the utmost confidentiality of case management data and information throughout the case management process; including protection referrals.
  • Provide emotional support group sessions to women and girls at risk of or survivors of gender based violence in compliance with best-practice and PRCS/IRC’s guidelines  
  • Participate in regular supervisory meetings to ensure adherence to standards of care and appropriate case management 
  • Receive referrals from different agencies; develop an action plan and appropriate response to each case. Ensure that informed consent/assent is taken before opening a case, and prioritize intervention according to risk level, assess received cases and take immediate action to address urgent situations 
  • Send referrals to relevant agencies through the referral pathway and according to the action plan developed with the survivor, attend case conferences with relevant key actors when needed, while ensuring a survivor-centered approach  
  • Raise gaps in GBV response services and referral protocols to the Protection Officer and Project Officer.




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