About us:
UK based Group of Companies with diverse activities across UK and Europe is now launching our purpose built office in Pakistan with view to supply support to our worldwide operations.
Thus we are inviting applications from experienced individuals for immediate starts
Please apply only if you have these basic but crucial attributes:
1. COMMON SENSE
2. DETERMINATION
3. LOYALTY
4. CREATIVITY
Responsibilities:
Maintaining a positive, empathetic and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Requirements:
High school diploma, general education degree or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support.
Start:
Asap
How to apply:
You can either apply here via BrightSpyre
OR
Email: [email protected]
Interviews:
Walk-in interviews from Monday to Friday from 10:00 AM to 6:00 PM
Where:
Chaman Consultancy Services Ltd
1st Floor, Souvenir house, Block C145
Civic Centre, Bahria Phase 4, Rawalpindi (Next to KFC)
Contact:
With Ms. Hafsah
Tel: 0317 5857371 (This number is only for directions for more info please visit www.chaman.co.uk)