The Security Control Room Supervisor will be responsible for supervising the operational functions of the Security Control Room to ensure a safe, secure and comfortable environment within Head Office. He/She will be responsible for ensuring a high level of effective operational working of All Systems fall under the domain of Security such as Security Control Room, CCTV, and Access Control etc.
PRIMARY RESPONSIBILITIES:
· Delivery of Exceptional Service.
· Observe and monitor persons on premises using CCTV camera system, respond to person behaving suspiciously or unlawfully and report security breaches.
· Maintain Security Control Room.
· Maintain CCTV System.
· Maintain Access Control System.
· Monitoring and coordinating during emergencies.
· Acknowledge, respond and record all alarms within appropriate time frame.
· Actively participate in health and safety activities to ensure that workplace hazards are minimized and the health and safety of all employees is valued.
· Provides assistance and information to security operations.
· Perform Other Duties as Directed by Security Head and above.
Qualifications:
· Academic Qualification level must be at least DAE in Computer Technology or above from an HSSC recognized institution.
· Minimum work experience 3 to 4 Years.
· Experience at Security Control Rooms, CCTV & Access Control Systems is essential.
· Experience in reputable enterprises operations preferred.
· Sound knowledge of CCTV, security access control systems.
· High level of proficiency in both spoken and written English.
· Highly proficient in computers, including Microsoft Office products and database applications, e-mail and internet.
· Strategic thinking and analytical skills.
· Experience in identifying, responding and reducing incident.
· Verbal and written English is essential.
· Displays a high commitment delivering and improving services.
· Has a strong work ethic.
· High level of integrity and professionalism.
· Experience with RFID Cards Applications favorable.
· Demonstrates advanced communication and interpersonal skills.
· Demonstrated teamwork.